Browsing: Consumer Protection Law

The Advertising Regulatory Board has upheld a complaint against Amazon after a Philips Steam Iron PerfectCare was advertised at R999.00 as the “Lowest price of the year,” despite evidence that it had been sold for R848.99 weeks earlier.

PG Glass and Glasfit are accused of fixing automotive glass prices by coordinating annual increases since 2004, with the Competition Commission seeking major penalties.

The High Court has allowed a Johannesburg man to keep his financed Mazda after finding that his claim of being unaware of a bank arranged insurance policy raises triable issues about the validity of alleged arrears and cancellation.

Temporary loans may feel like a quick fix between paydays, but experts warn they can quietly damage your credit profile, lower your score and reduce your chances of home loan approval when you need it most.

For thousands of South Africans seeking relief from debt, online comparison sites often appear to offer clarity in a complex…

The Advertising Appeals Committee has dismissed MTN’s appeal and confirmed that its “free-to-use” router advertising misled consumers by failing to disclose possible SIM activation charges. The ruling clarifies that activation fees form part of the real cost of using a device and must be clearly disclosed in advertising, even where some customers may not ultimately be charged.

Holidaymakers who booked MSC Cruises’ Black November promotion were misled by advertised “first guest pays R1” fares. The true cost, including a much higher price for the second passenger, only became clear late in the booking process, leaving many consumers surprised and confused.

s South Africa moves through the festive season, travellers face heightened risks from spot fines, fake documents, currency scams and fraudulent accommodation.

We Buy Cars has been ordered to refund over R3.4 million to affected consumers, pay a R2.5 million fine, revise its sale terms, and launch a consumer education programme following a Tribunal-confirmed settlement with the NCC.

The Pretoria High Court ordered the City of Tshwane to restore electricity to Tech Spares CC, granting temporary relief while a lease dispute and utility arrears are resolved.